Frequently Asked Questions (FAQ)
Where can I purchase a Watch Certificate™?
You have the option of ordering your Watch Certificate™ on our Order a Watch Certificate™ page or directly from an authorized partner.
How do I send my watch for certification?
You can hand-deliver your watch to one of our partner watchmakers after making an appointment. If you prefer, we can organize a certification with shipment of your watch. To arrange for a shipment, please contact us via the Contact page in our website.
How long does certification take?
The inspection by a watchmaker takes less than an hour. Depending on the availability of the expert, the watch can be kept by the watchmaker for additional photos. Once the inspection is completed, you can leave with your watch and its accessories. You will be notified of the expert's validation within 48 hours on average.
I already have the original box, papers and invoice. Why make a Watch Certificate™?
Unfortunately, today, a certificate of origin is very easily falsifiable and holds no evolving information, no photos and cannot justify the authenticity of the watch and its components at a moment T. On the other hand Watch Certificate™ is the ideal tool to justify the market value of a watch to its insurance or to reassure a potential buyer in a transaction.
Who can update my Watch Certificate™?
Your Watch Certificate™ is upgradeable and it records the history of your watch. All of our authorized watchmakers can update your certificate, by appointment only. You can also request an update on the market value of your watch remotely (e.g. filing an insurance claim). An independent expert will validate the new market value of your watch within 48 hours, on average.
A question, a query? Our team will contact you as soon as possible to assist you in the certification of your watch.
Watch Certificate™ offers all owners the most advanced certification in the market. 53 checkpoints, a minimum of 8 HD photos, inspection by a certified watchmaker, and validation by an independent expert, it's all there to provide you with your watch's passport, scalable and unfalsifiable in no time.