Frequently Asked Questions (FAQ)
What happens if my watch is found?
If your watch is found, Watch Certificate™ will notify you. If you wish, you will be put in contact with our partner who will accompany you in order to recover it.
I want to have my watch certified, what happens if it was actually reported stolen?
We will inform you immediately and put you in touch with The Watch Register. This international specialist in stolen watches is familiar with the regulations that change from one country to another. Our objective is to accompany you in your steps to justify your good faith and if possible, rehabilitate your watch.
I lost my watch, am I entitled to the same service?
Yes, you can report your watch as lost, in the same way as if it were stolen. However, you will be required to report the loss to the proper authorities.
I don't have a Watch Certificate™, can I still report my watch stolen via Watch Certificate™?
Yes, you can. Simply create a Watch Certificate™ account at
https://certificate.watchcertificate.org/ , if you do not have a Watch Certificate™ account. Once you have logged in, click on "Report Stolen Watch". Please note that there is a fee for this feature for watches without a Watch Certificate™.
Can I blacklist a watch without a police report?
No, we are unable to consider a watch as stolen or lost if all the necessary steps with the competent authorities have not been taken.
Watch Certificate™ offers all owners the most advanced certification on the market. 53 contraole points, a minimum of 8 HD photos, inspection by a certified watchmaker, validation by an independent expert, it's all there to offer you your watch's passport, scalable and unfalsifiable in no time.